As we usher into the age of industrial revolution 4.0, technology has become an inseparable part of our life. There is hardly any segment left which does not entail the role of technology. The major one out of all is the user experience on technical devices. The user experience is present where the technology is.
To make the user interface more viable and fascinating, the technology is expanding its role in the field. It is using its different tools on a large scale to make the user experience reach its height.
The following tools are expanding their roles in a fascinating manner:
Artificial Intelligence (AI)
The enriching power of technology has turned things into reality. It has made things seem like they are in reality. The most common is the role of Alexa on a simple device. Artificial intelligence has made a piece of equipment seem like our friend.
With the help of smartphones and computers, Artificial intelligence aims to facilitate human interaction with devices. The devices which are connected to Artificial Intelligence can read, listen, understand, and perform tasks without any human interference.
There are also chatbots and other AI-powered apps which are expanding rigorously to provide a good user experience. However, we cannot ignore the fact that with the emergence of technology and user experience together, there is also a risk prevalent of it taking control over humans completely. Hence, it is a requirement for the developers to think in terms of limited AI use but extending its effectiveness.
The role of augmented reality in UX is immense. The use of augmented reality has solved many of the issues, many apps have the presence of augmented reality and the recent one is Sodar App.
The AR is set on the machines, gadgets, and devices to facilitate change and to enhance the real-world experiences. It uses our phone camera and shows us the real world on our gadget in a fascinating manner.
However, please note that augmented reality is closer to virtual reality but they both are not the same. Virtual reality keeps human beings away from their natural environment and takes them to a simulated environment.
The user interface has made its place in the technical environment. When we use voice to control a device, we are using the voice interface.
It is one of the next-big-things in UX development. Voice control has already made its place in people’s lives, for it is so comfortable to get their tasks done. Google Home, Alexa enabled devices into their homes and taking Cortana and Siri’s assistance on their phones. In the coming years, we can expect the voice control feature to emerge in a more strong way than it already has.
Since voice is the key point of interaction between people and devices under voice user interface, it is often referred to as the “invisible interface”.
Project soli is the most simplified example of gesture control user experience. Smartphones have revolutionized the way we use devices. Thanks to smartphones and their gesture control, we are more invested in apps and are constantly connected to our phones. Using the zooming in, pinching the screen, swiping left and right, up and down, are the features of gesture control on. If there was no attention paid to gesture controlling UX, Instagram would not have the “swipe-up” feature for its users to put on their stories. The technology with its gesture control feature also helps the designers and developers. They need not have to anymore worry about the buttons on their interface.
This new sensing technology simply works by tracking the hand movement of a certain user. It works by detecting touchless gesture interactions using radar. It only uses a person’s hand as its interface for the device and the gestures become the input of the device.
What does it mean for the designers?
Innovative technologies and products hold the potential of changing the status quo of the current mental models and paving way for the new ones. The emerging trend of the digital and physical world interconnecting with each other shows the path of the transformed environment. Voice, motion, and tactile interactions hold huge potential. However, opportunities also bring challenges along with it. Without addressing the requirements adequately and improvising the experience of a user, technology can never harness its optimum value.
For designers, this means continuously learning and understanding new technologies and contexts when designing for people. With the change in way of people interacting with new technologies, designers will also be required to tighten their grip over them. Designers will have to reimagine and develop new age mental models for the upcoming interactions between humans and machines. What’s more, there’s an increasing need to take into account wider social and ethical considerations when designing user experiences. We’re talking about issues such as user privacy, data security, and well-being. The time is not far when in the coming years, almost each of us will be designing and emerging in the technical world. Hence, with the emergence of it, things need to be taken into consideration more seriously.
The human-centered design will still be important in the coming years. Designing for usability, too. However, with technology and user experience together, empathy towards people will be all the more important in the face of constant technological innovations.